Data Deletion Instructions

At LeadX-WA, we respect your privacy and provide you with full control over your data. This page explains how you can request deletion of your personal data from our platform.

What Data We Store

  • Your account information (name, email, password)
  • Your product/service preferences
  • Facebook API tokens (if connected)
  • WhatsApp API credentials (if connected)
  • Lead data imported from Facebook
  • Message templates you create
  • Message history and analytics

How to Delete Your Data

Method 1: Delete Your Account (Recommended)

  1. Log in to your LeadX-WA account
  2. Go to your Dashboard
  3. Click on "Account Settings" or "Profile"
  4. Find the "Delete Account" option
  5. Confirm your decision
  6. All your data will be permanently deleted within 30 days

Method 2: Contact Support

If you cannot access your account or prefer to contact us directly:

  • Email us at: support@techsite.online
  • Subject: "Data Deletion Request"
  • Include your email address used for registration
  • We will process your request within 30 days

What Happens After Deletion

  • Your account will be deactivated immediately
  • All personal data will be permanently deleted within 30 days
  • Facebook and WhatsApp connections will be removed
  • Lead data and message history will be deleted
  • You will receive a confirmation email once deletion is complete

Data Retention Policy

We retain your data only as long as necessary to provide our services. When you request deletion, we will:

  • Delete your data within 30 days of your request
  • Send you a confirmation email once deletion is complete
  • Not retain any copies of your personal information

Important Notes

  • Data deletion is permanent and cannot be undone
  • You will lose access to all your leads and message history
  • If you have an active paid plan, consider canceling it first
  • This process complies with GDPR and other privacy regulations

Last updated: July 26, 2025
Contact: support@techsite.online
Privacy Policy: View Privacy Policy